01
Operations that flow
I map processes, identify bottlenecks and redesign workflows before automating them.
JEAN CARRASCO
Less friction.Better operations.Smarter systems.
I'm Jean Carrasco, an industrial and software engineer. I connect processes, data and people through technology and AI to make operations work better.
Open to projects and opportunities
INTERACTIVE MODELJC / SYS.01
An operation, connected
INPUTS
Inventory
Orders
Suppliers
ORCHESTRATIONIT + AILLMs · APIs · Rules
OUTCOMEConnected decisions
Bring sales, inventory and purchasing information together through APIs and databases.
✳Industrial thinking+IT integration↗Automation◈AI agents & LLMs
01 / THE PERSPECTIVE
I understand the operation. I build the solution.
I've managed warehouses, supply chains and teams of up to 60 people. That experience shapes how I build technology: understand the process, find the friction and design a system the team can use, maintain and improve.
60↗
people across teams led
05/
warehouses under operational management
02/
connected disciplines: industry + software
02 / WHAT I SOLVE
Technology with an operational purpose.
Every integration starts with a question: what needs to work better?
02
Systems that communicate
I connect tools, databases and APIs so information reaches the right place without duplicated work.
03
AI that works with your team
I integrate agents and LLMs with business knowledge, human oversight and quality monitoring.
03 / SELECTED WORK
From the problem to the system.
Product engineering, sales automation and experience leading real operations.
PRODUCT / CONVERSATIONAL AI
QueryBay01
Business knowledge, in every conversation.
AI agents connected to messaging channels to support customer conversations and prospect management.
Explore the approach
The problem
Repeated questions and context scattered across channels take time away from the team.
The intervention
A product connecting messaging, language models and support workflows. My role spans product, engineering and infrastructure.
What to measure
First response time, resolution and handoff to a person.
DATA / SALES AUTOMATION
Data operations02
From scattered sources to a sales workflow.
Data enrichment and tool integration to coordinate prospecting and follow-up.
Explore the approach
The problem
Fragmented sales information makes prioritization and consistent follow-up difficult.
The intervention
Work on lead generation, enrichment, email infrastructure and pipeline optimization at Janium.
What to measure
Data quality, preparation time and follow-up continuity.
OPERATIONS / SUPPLY CHAIN
Industrial operations03
The view from the floor changes the solution.
Warehouse, inventory, maintenance and import management at Maderas América.
Explore the approach
The problem
Coordinating inventory, sales and machinery requires visibility and shared accountability.
The intervention
Leading daily operations across five warehouses. This experience informs my approach to technology integration.
What to measure
Inventory accuracy, availability and fulfillment times.
04 / HOW I WORK
The process first. Then, the technology.
01↗
Understand
Observe the operation, talk to the team and establish a baseline.
Process map + priorities02↗
Design
Define the workflow, integrations and success criteria together with the business.
Architecture + measurable scope03↗
Implement
Build a pilot, test exceptions and prepare the team to use it.
Integrated system + documentation04↗
Improve
Compare against the baseline, review failures and adjust using real usage data.
KPIs + continuous improvementEXPLORE AN OPPORTUNITY
How much time goes into repetitive work?
Adjust the assumptions to estimate the time you could recover in a process. A starting point for a real conversation.
tasks × minutes ÷ 60 × 4.33 × automatable %
43.3h
recoverable hours / month
Current workload72.2 h / month
Remaining workload28.9 h / month
Illustrative estimate, not a guaranteed outcome. Uses 4.33 weeks/month; excludes implementation, maintenance and exception handling.
05 / EXPERIENCE
Real operations. A broader perspective.
QueryBay
Founder & CEO
Founded an AI automation company. I lead product, engineering and go to market, building AI agents that automate outreach and customer support for other businesses.
Janium
VP, Data Operations
Lead the data and automation function behind outreach at scale: lead generation, data enrichment, cold email infrastructure and pipeline optimization.
Maderas América
Chief Operations Officer
Ran daily operations for a melamine and construction materials company: five warehouses, inventory aligned with sales, machinery maintenance and international imports.
Hidroalemana S.A.C.
General Manager
Led a hydraulic well and submersible pump company serving clients such as Alicorp and Nestlé, owning logistics, contracts, client relationships and financial oversight.
Representaciones Peruanas del Sur
Operations Coordinator
Coordinated environmental public services for two municipal districts in Lima, leading a team of 60 and optimizing waste management and scheduling.
EDUCATION
B.S. in Software Engineering
Ensign College
2024 to 2025B.Eng. in Manufacturing Engineering
Universidad San Ignacio de Loyola
2013 to 2018LANGUAGES
SpanishNative
EnglishBilingual
PortugueseBilingual
THE NEXT STEP
Your operation can work better.
Tell me where work gets stuck. We can start with one process, one integration or a concrete opportunity to apply AI.
Let's talkProjects · Consulting · Career opportunitiesINDUSTRY + TECHNOLOGY + AI